Effective Date: August 18, 2026
Monodeski ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy details how we collect, use, and process your personal data when you use the Monodeski mobile application and associated web endpoints.
1. Information We Collect
We collect and process the following information to provide you with seamless lesson scheduling and wallet services:
- Account Information: Your first name, last name, email address, phone number, and preferred application language (English or French).
- Student Profiles: Names, dates of birth, and optional psychological or physical health considerations for linked student profiles managed under your account.
- Booking & Lesson Details: Scheduled lesson times, sports types, meeting point locations, assigned instructors, and ticket allocations.
- Wallet & Transaction Data: Account balance, ticket usage history, and transaction logs.
- Device & Push Notification Data: Firebase Cloud Messaging (FCM) tokens collected when you explicitly opt-in to push notifications.
2. How We Use Your Information
Your personal data is used strictly for operational purposes:
- Managing your ski and sports lesson schedules.
- Linking students to their respective lesson tickets and instructor rosters.
- Generating dynamic Apple Wallet pass passes via secure endpoints.
- Sending important operational push notifications regarding your upcoming lessons.
- Personalizing application language and localized features.
3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information. We share minimal required data with trusted third-party providers solely to operate our infrastructure:
- Google Firebase / Cloud Firestore: For authentication, secure database storage, cloud functions, and push notification delivery.
- Apple Wallet Endpoint Services: To generate downloadable
.pkpass files containing your lesson and meeting point details upon your request.
4. Data Retention & Privacy Choices
You can update your profile, language preferences, and student linkages directly within the mobile application. You may also disable push notifications at any time via your device settings or profile options.
5. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact our support team at privacy@monodeski.com.